Try it
Google Popular Times
Together with Design Researcher David Huffaker, I invented this feature which tracks historic and real-time busyness at over 1 million places around the world. The original feature has since spawned a dedicated engineering and product team focused on generating real-time place insights to help people organize their day, run errands, and plan trips.
Design, Product Strategy, Leadership
Company: Google
Year: 2015
The genesis for the idea was observing that reviews averaged and were becoming less useful. What are other proxies for quality?
Early concepts
Crowdedness is often a good indicator of quality. What if we could visualize visits in aggregate? I explored a number of different visualizations and ways of framing this data along with our UX Writer & Researcher.
“Google Fixed the Worst Part About Grocery Shopping”
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